Privacy Policy | Terms & Conditions

PRIVACY POLICY & TERMS OF USE

  • Brickhouse Properties L.L.C, (“Brickhouse Properties L.L.C” or “We”) a Real Estate Consultancy registered in Dubai. We prioritize your privacy.
  • Our concise Privacy Policy outlines the personal information we collect through our website, including sub-domains and microsites, the purposes of collection we may share it with, and security measures in place.
  • It also informs you about your rights, choices, and how to contact us regarding privacy concerns.
  • We highly recommend reading this Privacy Policy before using services and/or providing personal information.

INTERPRETATIONS AND DEFINITIONS

  • “Data” shall mean personal information, including sensitive personal information and special category personal data (as defined under Data Protection Laws) about you, which we collect, receive, or otherwise process in connection with your use of our website and/or the Platform.
  • “Data Protection Laws” shall mean any applicable law for the time being in force relating to the processing of Data.
  • “Brickhouse Properties L.L.C” and its subsidiaries, affiliates and associate companies. “User or You” shall mean the natural person who accesses our website/pages or Platform.

WEBSITE CONTENT OVERVIEW:

  • The contents of this landing page, containing details of properties, property photos, costs, and availability, are provided for informational and illustrative purposes only.
  • This information is subject to change at any time. Users are hereby advised that the actual properties may differ from what is shown in photos and cost on the website and pages, and as such, no claims shall be entertained based on such representations.

USES OF DEVELOPER INFORMATION:

  • All images, cost descriptions, logos, and other project materials featured on this landing page are presented in accordance with the respective project developer or its licensors.
  • We are in legal agreements and established legal relationships with the said respective developer, thereby possessing the authority to advertise, market for sale, and generate leads for the respective project.

INFORMATION WE COLLECT

  • Personal information such as your name, email address, phone number, and details provided during inquiries or bookings.
  • Non-personal data, including device type, browser information, and site usage data gathered through cookies and analytics tools.

DATA RETENTION AND USE OF INFORMATION

  • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

    • Lead and Inquiry Data: Retained for up to 5 years for communication and legal compliance.

    • Marketing Data: Retained until you unsubscribe or withdraw consent.

    • Analytics Data: Retained up to 26 months, in line with Google Analytics’ default settings.

    After this period, data is securely deleted or anonymized.

    • To address your queries, provide assistance, and enhance your experience.
    • To send updates, offers, and notifications. You can opt out anytime.

DATA SECURITY

  • We implement appropriate security measures to protect your personal data.
  • However, due to the nature of the internet, absolute security cannot be guaranteed.

CHILDREN’S PRIVACY

  • Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
  • If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
  • If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from Our servers.

POLICY UPDATES

  • We may update this Privacy Policy periodically.
  • Continued use of our website implies acceptance of any changes.

COOKIES

Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels) to enhance your browsing experience, personalize content, analyze site traffic, and deliver relevant advertising. These cookies may be first-party (set by us) or third-party (e.g., Google Ads, Meta Pixel, etc.).

Types of Cookies We Use:

  • Necessary Cookies: Required for basic site functionality.

  • Analytics Cookies: Help us understand how visitors use the site (e.g., Google Analytics).

  • Marketing Cookies: Used for ad targeting and campaign measurement (e.g., Google Ads, Meta Ads).

You can control your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. Please note that disabling some cookies may affect site performance.

INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred to and processed in countries outside of your jurisdiction, including the United States and the United Arab Emirates, where our service providers or cloud storage systems are located.

We ensure that appropriate safeguards are in place to protect your data, including standard contractual clauses approved by data protection authorities and strict commitments from our vendors to comply with applicable privacy laws.

DISCLOSURE OF YOUR PERSONAL DATA

USER’S CONSENT

By using the Website/Landing Page and/or by providing information to Us through this Website/Landing Page, the User consents to the collection and use of the information disclosed by the User on the Website in accordance with this Privacy Policy.

We may share your data with trusted third-party service providers to help operate our business. These may include:

  • Advertising Platforms: Google Ads, Meta Ads

  • Analytics Services: Google Analytics

  • Email & CRM Tools: Mailchimp, Zoho, HubSpot

These third parties are bound by confidentiality and security obligations and only receive data necessary for their functions. We do not sell your data to any external party.

LAW ENFORCEMENT

Under certain circumstances, we may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: For marketing communications and cookie tracking.

  • Contractual Obligation: To respond to property inquiries or service requests.

  • Legitimate Interests: For improving services, tracking website performance, and securing the site.

You may withdraw your consent at any time by contacting us or using the cookie settings panel.

LEGAL COMPLIANCE

We comply with applicable international and regional privacy laws and frameworks, including:

  • GDPR (EU): General Data Protection Regulation – applicable to visitors from the European Union and EEA.

  • PIPEDA (Canada): Personal Information Protection and Electronic Documents Act – applicable to Canadian users and governing how we collect, use, and disclose personal information.

  • PDPA (Singapore): Personal Data Protection Act – ensuring responsible collection, use, and disclosure of personal data for users in Singapore.

  • Privacy Act 1988 (Australia): Including adherence to the Australian Privacy Principles (APPs) when serving Australian users.

  • CCPA / CPRA (California, USA): California Consumer Privacy Act and California Privacy Rights Act – applicable to residents of California with rights to access, delete, and opt-out of personal data sharing.

  • VCDPA (Virginia, USA): Virginia Consumer Data Protection Act – providing rights to access, correct, and delete personal information.

Where applicable, we also follow legal mechanisms for cross-border data transfers, implement user rights access procedures, and ensure all third-party services we use are also compliant with these laws.

If you are located in a region with specific privacy protections, we will honor those rights in accordance with the applicable law.

YOUR RIGHTS

  • Under PIPEDA and other applicable laws, you have the right to:
    • Access your personal data

    • Correct any inaccuracies

    • Withdraw your consent

    • Request data deletion

    • Lodge a complaint with a regulatory authority (such as the Office of the Privacy Commissioner of Canada)

  • You have the right to access, amend, or request deletion of your data. Contact us for assistance.
  • If you have concerns about our data practices, please let us know, and we will address them promptly.
  • To exercise your rights, email us at info@brickhousedubai.com. We will respond within 30 days.

CONTACT US

To request to review, update, or delete your personal information or to otherwise reach us, please submit a request by emailing us at info@brickhousedubai.com

Disclaimer

We are an authorized marketing partner for Danube Properties. Provided content is given by respective owners and this website/landing page and content is for information purpose only and it does not constitute any offer to avail for any services. Prices mentioned are subject to change without prior notice and properties mentioned are subject to availability. By submitting your information, you consent to being contacted by phone, SMS, or email using the details you provided.

All trademarks, images, floor plans, and project details are the property of their respective owners. Visuals shown may be artistic impressions or used for illustration and may not reflect the final development.

The information provided on this site does not constitute a formal offer, contract, or guarantee. All pricing, availability, features, and specifications are subject to change without notice. Although we aim to keep the information up to date, we do not warrant its accuracy or completeness.

Errors and omissions excepted (E&OE).